Terms of Service
Last Updated: November 30, 2024
Welcome to Othor AI Pvt Ltd ("Othor," "we," "our," or "us"). These Terms of Service govern your access to and use of our website and mobile app. Please read them carefully, as they are designed to protect both you and us from misuse. By using our services, you agree to these terms.
1. Acceptance of Terms
By accessing or using our website or app, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not use our services. You may not modify, amend, or alter these Terms of Service, and any attempt to do so will be void unless explicitly agreed upon by Othor in writing.
2. Our Services
Othor provides advanced AI-driven data analysis tools via our website and app. We collect only the data necessary for the proper functioning of our services and to enhance your experience. Your personal data is not sold or shared with third parties beyond what is required for analysis purposes.
3. Use of Data
We collect and analyze user behavior data on our website and app to improve your experience. On our website, we gather data such as page visits and time spent to enhance functionality. Within the app, we analyze feature usage to improve product performance. Your data may be processed using third-party AI models like OpenAI and Claude, which have their own terms and privacy policies. We encourage you to review these policies as Othor cannot be held liable for the privacy practices of these third parties.
4. Custom AI Models
Customers who wish to integrate custom AI models can contact Othor’s team to discuss and set up custom configurations based on mutual agreement.
5. User Conduct
You agree not to engage in activities that could harm, disrupt, or negatively impact our services, including exploiting vulnerabilities, automated scraping, submitting malicious content, bypassing security mechanisms, or engaging in harassment. Prohibited uses also include acting in bad faith or attempting to unfairly compete or discredit Othor. We reserve the right to restrict or terminate access without prior notice if misuse occurs.
6. Limitation of Liability
While we strive to provide a smooth experience, Othor is not liable for incidental, indirect, or consequential damages resulting from the use or inability to use our services or the data handling of third-party AI models. Our services are provided 'as-is,' and we disclaim any warranty beyond what is explicitly mentioned in these terms.
7. Limitations on Promises
While we aim to fulfill our commitments outlined on othor.ai/promises.html, we do not guarantee adherence to these promises and shall not be held liable for any lapses or deviations.
8. Changes to Terms
We may update these Terms of Service periodically to reflect changes in our practices. Significant updates will be communicated via email or in-app notifications. Continued use of our services after such changes indicates acceptance of the revised terms.
9. Governing Law and Dispute Resolution
These terms are governed by the laws of India, and disputes will be resolved in the courts of Bangalore, Karnataka, through binding arbitration. You waive the right to bring class actions or collective claims against Othor.
10. Severability
If any provision of these Terms of Service is found unenforceable, the remainder of the terms shall remain in full effect.
11. 30-Day Money-Back Policy
We offer a 30-day money-back guarantee for all our paid plans to ensure your satisfaction with our services. If you are not satisfied for any reason within the first 30 days of your subscription or purchase of a package, you may request a full refund by contacting our support team at uk@othor.ai. Refunds will only be issued for requests made within 30 calendar days from the initial purchase date. After verifying the eligibility of your request, we will process the refund to your original payment method within 7-10 business days.
12. Contact Information
For any questions regarding these Terms of Service, please contact us at uk@othor.ai.