Terms of service

These terms are an agreement between Othor AI Private Limited (“Othor AI”, “we”) and the company that signs up for Othor AI (“you”). The person who signs up confirms they may accept them for that company. An order form or invoice that refers to these terms forms part of them; where the two differ, the order form wins.

Company

Othor AI Private Limited

Registered office

WeWork Prestige Atlanta, No 10/12, 80 Feet Main Road, Koramangala 1A Block, Bangalore, Karnataka 560034, India

CIN

U62013KA2024PTC194415

GSTIN

29AAECO5305K1Z9

Othor AI connects to the data sources you choose, computes and tests your business metrics every night, and delivers a Morning Brief with the findings behind it. We describe what the service does on this website and in the app.

Access is by invitation while we work closely with our first companies. We may change the service, as long as a change doesn’t materially reduce what you’re paying for during a paid period.

• You keep sign-in details secure and tell us at once if you think someone else has used them.
• You’re responsible for who you add as a recipient of a brief, and for what happens in your account.
• You give us accurate details for invoicing.

• It stays yours. You own the data in your systems and the results Othor AI computes from it.
• Read-only, in place. You connect sources with read-only credentials; Othor AI refuses a login that can change data. You decide which sources, schemas and files it may read.
• Our permission to use it. You let us process your data only to provide the service to you, keep it secure and support you. We don’t sell it, and we don’t use it to train AI models.
• Personal data. Columns that hold personal data are excluded and never read. Where we process personal data for you, we do so on your instructions and as the privacy policy describes; you’re responsible for having the right to connect the sources you connect.
• Sub-processors. We use the sub-processors listed on the sub-processors page and tell you before a new one starts processing your data.

Every number Othor AI shows is computed from your data, and every finding shows how it was made and how sure it is. Findings are analysis to help you decide; they aren’t financial, legal or tax advice, and the decisions you take on them are yours. A finding is only as good as the data it reads: if a source is wrong or out of date, the brief says what it can and can’t tell.

You won’t:

• connect a system you aren’t allowed to connect, or use Othor AI to process data unlawfully;
• try to reach another company’s data, test or break our security without our written permission, or overload the service;
• copy, resell or reverse-engineer the service, or use it to build a competing product;
• upload malicious files.

• Fees are as agreed in your order form or invoice. We bill by invoice, payable by bank transfer within the period stated on it. GST and other taxes are added where they apply.
• If an invoice is unpaid 30 days after it’s due, we may suspend the service after telling you in writing.
• Cancellations and refunds are covered on the cancellations and refunds page.

Each of us keeps the other’s confidential information confidential, uses it only for this agreement, and protects it at least as carefully as its own. This doesn’t cover information that is public, already known, independently developed, or that the law requires to be disclosed.

We work to keep Othor AI available and the brief on time, and we tell you when a night’s run fails or a source can’t be read. Support is by email at support@othor.ai. Security issues go to security@othor.ai.

• You may stop at any time, as the cancellations and refunds page describes.
• We may suspend or end the service if you materially breach these terms and don’t fix it within 15 days of our notice, or at once if needed to stop harm to the service or to others.
• When the service ends, your data is deleted 30 days later, and backups roll off within a further 35 days. Before then, you can ask us for an export of the results Othor AI computed for you.

We provide Othor AI with reasonable skill and care. Beyond that, and as far as the law allows, the service is provided “as is”, without other warranties, express or implied.

As far as the law allows, neither of us is liable for indirect or consequential loss, or for lost profits, revenue or data, and each one’s total liability under these terms is limited to the fees you paid in the 12 months before the claim. These limits don’t apply to fraud, to breaches of confidentiality, or to what the law doesn’t allow to be limited.

We may update these terms. For a change that matters, we email the account owner at least 30 days before it takes effect; if you don’t agree, you can stop before then and get a refund as the cancellations and refunds page describes.

These terms are governed by the laws of Karnataka, India. The courts at Bangalore have exclusive jurisdiction.

Othor AI Private Limited, WeWork Prestige Atlanta, No 10/12, 80 Feet Main Road, Koramangala 1A Block, Bangalore, Karnataka 560034, India. Email support@othor.ai.